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Mobile Application

Rechercher Mobile Application pour des solutions ou poser une question

Résolues

Newbie le Décembre 12, 2016

Erroneous Email notifications for self views

Hi! I am new to HS and have realised that HS sends me a notification on all clicks I make to any email I send out. Quite unfomratuately, it registers my email views also under the receipents email address. Therfore, I have multiple notifications on Lire la suite

Répondre Email Tracking Gmail Notifications

3 Mentions J'aime

12 Réponses

Accepted Solution

BrettLanguirand

HubSpot Employee

Décembre 20, 2016 08:32

Hi @Newbie , It is rare (almost impossible) for iPhones to maintain the same IP address over an extended period of time. One reason for t...Lire la suite

Résolues

Ascar le Décembre 04, 2016

How to avoid false positives in email opens tracking

I used several tracking tools - Readnotify and ContactMonkey are some of them. One of the main problems with these applications is that whenever you refer to a tracked email you sent to a customer in the past - open it to check something etc. - th Lire la suite

Répondre Email Tracking

2 Mentions J'aime

5 Réponses

Accepted Solution

Ascar

Membre

Décembre 07, 2016 05:03

I disabled automatic image loading in the mobile email client. This is not a complete solution since I have to make an extra tap on the screen when ...Lire la suite

Résolues

ab le Décembre 01, 2016

Email tracking on smartphone - HubSpot Sales Tool

Hello @nicolebrenner , @BrettLanguirand Does HubSpot Sales Tool when you connect it in your email also work (email tracking) on smartphones? When you receive or send an email from you smartphone is that email automatically logged in the HubSp Lire la suite

Répondre CRM Email Tracking Gmail

8 Mentions J'aime

26 Réponses

Accepted Solution

MayPascaud

Ancien salarié HubSpot

Décembre 06, 2016 12:24

Hi @ab , yes, as long as the forwarded/BCC'ed emails follow the general guidelines for logging and forwarding , you should have no issues with ma...Lire la suite

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