Mobile Application

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Newbie on Dezember 12, 2016

Erroneous Email notifications for self views

Hi! I am new to HS and have realised that HS sends me a notification on all clicks I make to any email I send out. Quite unfomratuately, it registers my email views also under the receipents email address. Therfore, I have multiple notifications on Beitrag ansehen

Antworten Email Tracking Gmail Notifications

3 Likes

12 Antworten

Accepted Solution

BrettLanguirand

HubSpot Employee

Dezember 20, 2016 05:32

Hi @Newbie , It is rare (almost impossible) for iPhones to maintain the same IP address over an extended period of time. One reason for t...Beitrag ansehen

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Ascar on Dezember 04, 2016

How to avoid false positives in email opens tracking

I used several tracking tools - Readnotify and ContactMonkey are some of them. One of the main problems with these applications is that whenever you refer to a tracked email you sent to a customer in the past - open it to check something etc. - th Beitrag ansehen

Antworten Email Tracking

2 Likes

5 Antworten

Accepted Solution

Ascar

Mitglied

Dezember 07, 2016 02:03

I disabled automatic image loading in the mobile email client. This is not a complete solution since I have to make an extra tap on the screen when ...Beitrag ansehen

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ab on Dezember 01, 2016

Email tracking on smartphone - HubSpot Sales Tool

Hello @nicolebrenner , @BrettLanguirand Does HubSpot Sales Tool when you connect it in your email also work (email tracking) on smartphones? When you receive or send an email from you smartphone is that email automatically logged in the HubSp Beitrag ansehen

Antworten CRM Email Tracking Gmail

8 Likes

26 Antworten

Accepted Solution

MayPascaud

HubSpot-Alumnus/Alumna

Dezember 06, 2016 09:24

Hi @ab , yes, as long as the forwarded/BCC'ed emails follow the general guidelines for logging and forwarding , you should have no issues with ma...Beitrag ansehen

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