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Solved
Theresia_S on September 30, 2024
Hello, the main feature of the CRM for our company is that we can display our customers on a map on their mobile phones. This works in the browser via the GeoMapper application. This does not work on the mobile phone or I have not yet found a so read more
0 upvote
2 Replies
Accepted solution
Participant
September 30, 2024 07:23
Hi @Theresia_S , Unfortunately, as far as I know, GeoMapper does not have a dedicated mobile application or a mobile-optimized version that allo...read more
RufusGCMT on May 16, 2024
On Android (not sure if iOS is the same), if you open a company, then go to Associated, and View all contacts, you can only see their names. It'd be awesome if you could add other fields in here e.g. job title, salutation, etc. Ideally customisa read more
0 upvote
3 Replies
Participant
May 22, 2024 07:13
In addition, we can't see owner against logged calls on a company activity page (anywhere, let alone in the list), and we'd also need some extra fiel...read more
GNaviasky on May 08, 2024
Does it take too long to update HubSpot while you are on the go? Field Reps can now update any object with just a 10-second voice note from anywhere (ex. the car or walking to their next meeting so they don't have to wait until they get back to read more
1 upvote
5 Replies
Member
May 09, 2024 06:18
We're currently in 6 languages with more releasing soon. In terms of English, we have sales reps in the UK, Ireland, Australia and the EU all use...read more
PhoneFile on May 07, 2024
One of my sales people has an iPhone 14 with IOS 16.6. When he's in the app, Company -> Associations -> Add deals -> New Deal, nothing comes up in the Deal stage. He is just getting a blank box. He can see whatever the existing deal stage read more
0 upvote
2 Replies
Member
May 07, 2024 10:28
Thanks, Shubham. I don't have an iPhone, but I'm assuming if you download from the App Store, it'll be the latest version and update when available ...read more
Solved
CReed4 on February 07, 2024
We are looking to use playbooks, mostly the ability to have a checklist, in the mobile application but it doesn't seem that is possible. Anyone else running into this issue? Any work around for providing a strandard checklist to follow and assoc read more
Accepted solution
Top Contributor | Partner
February 07, 2024 14:57
Hi @CReed4 , Unfortunatley Playbooks are not available in the mobile app. I had a similar issue with a client recently and the workaround that w...read more
Solved
ojobson on January 22, 2024
How should I create a QR code to be scanned by the HubSpot Mobile App that will import vCard data into the CRM? Is there a standard for doing this? Is there a HubSpot support article for how to structure the data? I've only used QR codes for read more
0 upvote
3 Replies
Accepted solution
Guide | Elite Partner
January 22, 2024 09:07
Sorry, so the QR code scanner is live - the abilty to import vcards is not, I don't think! There are a few third-party apps out there that can turn ...read more
Solved
RAdams6 on February 09, 2021
I'm new to Hubspot and the iOS app and I am struggling with a few things... Sometimes I can't be at my computer but I have to attend to customers via Hubspot. 1. How do I pickup live chats via the app? 2. How do I make tickets via the ap read more
5 upvotes
5 Replies
Accepted solution
Hall of Famer | Partner
February 10, 2021 00:56
Hi @RAdams6 , The iOS app offers only a selection of HubSpot features, as you can see here: https://knowledge.hubspot.com/mobile/hubspot-mobi...read more
Solved
lydia2 on January 18, 2021
Hi, Several namecards which I had been scanning using the iOS mobile app were not appearing on my contact list, and I was redirected to report the issue on the mobile app itself. On this help guide, there's a "get help" button under settin read more
0 upvote
4 Replies
Accepted solution
Hall of Famer | Partner
January 19, 2021 01:07
Hello @lydia2 , It seems like the only type of help available through the app is via ticket / email – see my screenshots below: ...read more
Solved
ab on December 01, 2016
Hello @nicolebrenner , @BrettLanguirand Does HubSpot Sales Tool when you connect it in your email also work (email tracking) on smartphones? When you receive or send an email from you smartphone is that email automatically logged in the HubSp read more
8 upvotes
26 Replies
Accepted solution
HubSpot Alumni
December 06, 2016 12:24
Hi @ab , yes, as long as the forwarded/BCC'ed emails follow the general guidelines for logging and forwarding , you should have no issues with ma...read more
Solved
mbartko on November 17, 2016
Hello! I'm looking for the best way to view an attached image of a business card in the Hubspot iOS app. In order to baseline the question lets assume that I have already streamlined the process of taking the business card from paper to digital im read more
2 upvotes
28 Replies
Accepted solution
HubSpot Product Team
November 29, 2016 05:22
@mbartko , it is on the way! We are playing around with a few prototypes which will make this feature native to the app and you wouldn't need zaps t...read more
Solved
Ben-Thompson on November 16, 2016
Hi all. it has become apparent that you cant view other users deals or activity on the mobile app. Is this the same on the main crm? so for instance if I wanted to see one of my sales team's deals and activity stream how can I do this?
3 upvotes
9 Replies
Accepted solution
HubSpot Product Team
June 16, 2017 07:21
Hey all! At this time the HubSpot CRM is designed to host unique activity streams. It is not currently planned to create shared activity streams, but...read more
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