Unable to see any attachments on android app
Oct 15, 2017 7:27 PM - edited Oct 15, 2017 7:54 PM
Recently found your CRM. Really loving it but have come across a showstopper issue. Can't view attachments on my mobile phone. Any documents I upload to the desktop version of the CRM cannot be viewed on my phone. I have tried the following: -
- Stopping the android hubspot CRM app
- Restarting the app
- uninstalling the app and reinstalling
- Uploading documents to a different contact
- I even tried creating a link to the document and adding that to the contact instead. All I saw on the mobile version was the link text but clicking on it did nothing.
I can see a note has been created but that is it. There is no attachment shown. There is nothing to click. When I click the note nothing happens. It all works fine on the desktop version, I have a moto G4 phone running the latest version of android and running version 1.4.65 of the android app. Please help?