Sound Notification Live Chat messageSOLVE
Apr 14, 2020 2:54 AM
Testing HubSpot right now and see if we can roll it out for our company. We installed the LiveChat option on our website and wondering if there is a way that we get a sound notification on our mobile app once someone starts a live chat. Now an email notification comes in, but that get lost in the amounts of emails we all receive daily.
Thanks for your help.
Ruud van Baal
Solved! Go to Solution.
Apr 14, 2020 9:23 AM
If you have the HubSpot app installed, you can set up for mobile push notifications to come through when a new chat is initiated. The sound itself will be determined by the mobile device.
To access your notifications, go to Profile and Preferences and then Notifications in the left column.
From here you can search for "chat" and see your notification options.
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