QR Code scanner - standard for Q code creation

[ojobson]

How should I create a QR code to be scanned by the HubSpot Mobile App that will import vCard data into the CRM?

Is there a standard for doing this? Is there a HubSpot support article for how to structure the data?

I've only used QR codes for URLs before, I've not stored structured data in them, such as a vCard.

Thanks

[HFisher7 · Accepted solution]

Sorry, so the QR code scanner is live - the abilty to import vcards is not, I don't think!

There are a few third-party apps out there that can turn vcard information into a QR code. I've used this one a few times: https://www.qr-code-generator.com/solutions/vcard-qr-code/

[KDian · Accepted solution]

You don’t need a HubSpot‐specific “flavor” of QR code – the HubSpot Mobile App simply recognizes standard vCard‐formatted QR codes and maps the fields into its contact creator. Here’s how to do it:

1. Use the vCard text format
   Encode your contact exactly like this (RFC 6350/vCard 3.0 style):

   BEGIN:VCARD  
   VERSION:3.0  
   N:Doe;John;;;        # Last name;First name  
   FN:John Doe          # Formatted name  
   ORG:Acme Corp.       # Company  
   TITLE:Sales Manager  # Job title  
   TEL;TYPE=CELL:+15551234567  
   EMAIL:john.doe@example.com  
   ADR;TYPE=WORK:;;123 Main St;Anytown;CA;12345;USA  
   URL:https://acme.example.com  
   END:VCARD  

   You can include whatever fields you need (e.g. FAX, PHOTO, NOTE) but keep the BEGIN/END wrapper.

2. Generate the QR code
   Paste that block of text into your favorite QR‑code generator (e.g. qr‑generator.org, ZXing, or any library). The output is a plain QR code that, when scanned, yields the vCard text.

3. Scan in HubSpot Mobile

   • In the HubSpot iOS or Android app, tap Create → Scan card or QR code → Scan QR code.

   • The app will parse any vCard fields it recognizes (First name, Last name, Email, Phone, Website, etc.), show you a final “review and edit” screen, and then let you Save the new contact (knowledge.hubspot.com, community.hubspot.com).

4. No “secret” HubSpot spec
   There isn’t a published HubSpot Support article on vCard structure for QR codes – you simply follow the industry standard. Once the vCard data scans correctly in a generic reader, HubSpot will pick it up and map the fields for you.

Tip: Always test your generated code with a generic vCard‑capable scanner (e.g. the built‑in iOS Camera app) before rolling it out, to confirm all fields are encoded correctly. https://snapseedqrcodess.net

[HFisher7]

This is currently not possible but has been requested in the HubSpot Ideas section: https://community.hubspot.com/t5/HubSpot-Ideas/Import-VCF-Contact-file-by-upload/idi-p/32012 You can comment and upvote this idea.

[ojobson]

Hi @HFisher7 !

Ah, I thought this was live after finding this post by a HS moderator here. If you search the post for "QR code" it reads as though this is live. Perhaps I have the wrong end of the stick and many of these items are announcements and in the pipeline for 2024 and beyond?

Cheers

[HFisher7 · Accepted solution]

Sorry, so the QR code scanner is live - the abilty to import vcards is not, I don't think!

There are a few third-party apps out there that can turn vcard information into a QR code. I've used this one a few times: https://www.qr-code-generator.com/solutions/vcard-qr-code/