Mobile App - Call through Deal interface not possible

[Mikel]

Dear all,

So here is the issue:

When using Hubspot via my PC, I can call a contact directly via the "Deal" interface. That way, the call will be logged directly in the deal´s activity timeline.

But when using the mobile app, Hubspot only allows to call a contact via the "Contact" interface. The problem is that this way calls are not logged in the deal´s activity timeline, but only in that particular contact´s timeline.

I have already checked that the contacts are associated to their deals, so that does not seem to be problem. It rather looks like the mobile app does not allow to call directly through the Deal interface.

Is there anything that I am missing here??

I appreciate your help very much! Thank you!

[JFetalvero]

How do we upvote ?

[Mikel]

Hi,

I have submitted the idea:

https://community.hubspot.com/t5/HubSpot-Ideas/Mobile-App-Enable-calls-through-Deal-interface/idi-p/...

[JFetalvero]

Yes we need to have this call interface in the deal. Most of my sales team are using IOS

[jennysowyrda · Accepted solution]

Hi @Mikel,

If you would like to be able to call contacts through deals on the app, I would recommend upvoting this idea on the ideas forum.

Thank you,

Jenny

[SarahMedilo]

We don't have access to the idea though. We need this idea too and we want to upvote it. 

[Mikel]

Thank you, Jenny!!!