Logging text or sms messages on Hubspot portal from the mobile app
SOLVE
Its amazing that from the Mobile app you can from a contact click send message to be able to send an SMS to a contact you are working on. Wouldn't it be amazing if your SMS messages (sent ones and replies to it) can be recorded and logged on the portal too. This is next level. None of our competitors do it.
Logging text or sms messages on Hubspot portal from the mobile app
SOLVE
Is there an update on this? I am trying to figure out if our text messages are automatically being logged or if we have to manually enter in text messages.
I wanted to share this knowledge base article that outlines which activities are logged automatically to a contact record and which activities can be logged manually onto a contact record.
Hope this helps!
Best,
Kristen
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I wanted to share this help article with you regarding the latest information on what kind of activities, such as SMS and Whatsapp, can be logged to a contact record.
Best,
Kristen
Did you know that the Community is available in other languages? Join regional conversations by changing your language settings !
Logging text or sms messages on Hubspot portal from the mobile app
SOLVE
I was using RoloCRM to do this and they stopped supporting it. A 3rd party integrator figured it out, makes sense for Hubspot to add it to the mobile app for contacts that are in the system.
Logging text or sms messages on Hubspot portal from the mobile app
SOLVE
Are there any updates to this? In a post COVID world this is HUGE. Many of our clients are not at their desks and we frequently use text as a preferred method of communication. It is a huge miss to not have that conversation logged in HubSpot.