Ipad/IPhone App Crashed when I "ADD"

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New Contributor

Every time I press the "+" button, the app crashes.  I just downloaded the app on both devices yesterday...so it is the latest versions.

 

Any thoughts?

 

Thank you!!!

 

Joe

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Community Manager

Hey @Joe-innventx, thanks for reaching out to the community. The first thing I would recommend when experiencing an issue on your mobile device is to (gently) shake your phone a few times, this will open up an option for you to report a bug in our sytstem. 

 

image_uploaded_from_ios_480.jpg

Which page are you on when you experienced this crash? Also what model iPhone are you using and what version of iOS? 

 

Thanks! 

New Member

Though iPhone and iPad apps are normally very steady, sometimes you’ll experience an application that crashes at random. try to reboot your device or quit and relaunch the app. update iOS to the latest version. even if you are unable to fix this issues you can ask it to iPad support

 

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