How do I import more than 5 properties from a business card scan?

Occasional Contributor

After scanning an info-rich business card:
In the scanner 5 default properties are shown then I click "next"

in my case 13 data fields were recognized...but then I can only choose 5 to be taken into CRM...which is either a bug or forces you to manually update in the hubspot desktop version, which is cumbersome and no help at all.

So how do I import more than 5 properties that are recognized on a info-rich business card?

iOS
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Community Manager

Hi @Swiss-Biotech

 

The properties that are available for associating with contacts through this method of import are outlined here. If you are experiencing something different, please let us know.

 

Thank you,
Jenny


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Occasional Contributor

Well ok, thank you for outlining this. I noticed it too ;-). However, it would be very, very useful that the scanner scans ALL available info on a business card (incl. additional E-Mail, Telnos, etc.) which then can be matched with Hubspot specific data fields.

For the time being this scanner is just not helpful at all vs. a manual input in Hubspot desktop. There are 2 manual work repetitions necessary to get really needed info from a business card into Hubspot:

  1. scan
  2. add the missing, important info to Hubspot Desktop manually.

 

May I suggest the Hubspot team uses this use case to strongly improve on their business card scanner, in order to have a real useful and helpful software at hand?

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Community Manager

Thank you for the feedback @Swiss-Biotech! I would recommend upvoting this idea if you would like to see this functionality expanded in the future.

 

Thank you,
Jenny


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