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Full name will not separate on the business card scanner
Member
Jan 28, 2019 9:41 PM
When I scan a business card on my Android phone it will ONLY save the full name John Doe for example.
But when I go to my desktop version of hubspot it has both names in the first name feild which means I have to manually cut the last name DOE and paste it in the last name feild in the CRM. Every contact scanned on a business card must be manually edited after the fact. There is no setting on the scanner to separate first and last names. Did the same people who developed the scanner also develop the CRM? Is there a fix for this or do I have to manually edit every person scanned with the card reader?
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