Fix iOS app glitches (editing contacts)SOLVE
08-13-2017 06:02 - edited 09-21-2017 05:44
I'm a relatively new user to HubSpot, and while I'm liking the software a lot so far (especially on PC), I'm currently experiencing a few glitches on the HubSpot iOS app that are hindering my experience a bit.
Hardware and software details
- Experiencing this on both iPhone 5s and iPhone 6. Both are on iOS version 10.3.3.
- HubSpot app version 2.20.4 on both phones.
When editing existing contacts, multi-line properties don't respond to the return button. I cannot write text on separate lines. However, if I input information into the multi-line property from the PC version of HubSpot, I can view those in the proper multi-line format on the contact's page on the app, but as soon as I click into the "Edit" menu, the multi-line entry becomes jumbled onto just one line. When editing existing contacts, properties that are low in the edit menu become covered by the keyboard. This only happens once I click into a text box (bringing up the iOS keyboard). While I can still enter text within these low down property text boxes, I have to do it blind (because it's covered by the keyboard).APPEARS TO BE FIXED IN 2.21.0
- Adding a new contact in the HubSpot app doesn't use the global default contact creation properties that I setup in the settings menu on the PC version of HubSpot. As a result, my users are shown an unfamiliar set of properties when creating a new contact on the app.
Thanks for your time. I really appreciate the responsiveness that I've seen from the HubSpot team in other threads across these forums!
Solved! Go to Solution.