Downloading Excel Files from Hubspot, via the app, to with Samsung Phones
Mar 20, 2020 6:50 AM
I find that then I drag and drop an excel file to a contact record, I can open/view the record perfectly well when I am using my PC ...However, when I try and view the exact same excel file from my Samsung Smartphone, I find that the document won't download. This is a major problem as a lot of my field reps use Samsung kit, so can anyone offer me some advice as to how to solve it ?
Hopefully this problem has been encountered before, and there is some well known patch that you can recommend
Note: If I drag and drop a PDF to a contact record, then I can view it OK on my PC and also on my Samsung phone… but I don’t want to have to get my team to convert a lot of excel files to PDFs (furthermore, some of these excel files are ‘live’ and need to be edited – Thus they need to remain as excel files)
Can anyone offer me some assistance ?