Card Scanning does not copy all fields properly

DSL
Member

Hi,

New user.

I am scanning cards and I find it difficult to use the app and it does not scan all the fields properly. Some of the ones it does scan has errors. How can I find out what I am doing incorrectly?

Thanks!

David

0 Upvotes
2 Replies 2
Anonymous
Not applicable

Hey @DSL can you share some images/examples of the cards you are trying to scan and the fields that aren't populating? I think you might also be able to report an error on the App Store and a member of the product team can reach out directly. 

0 Upvotes
DSL
Member

Hi,

 

I have attached my card and how it was scanned. Any ideas what the issue might be?

DSL Biz Card Photo.jpgHubSpot DSL Biz Card Scan.jpgThanks!

David

0 Upvotes