Mobile Application

SuperfoodGuru
Member

Cannot switch which user's TASKS are showing in Task View on the mobile app

SOLVE

how do i switch from one user to another in the mobile app?

1 Accepted solution
MFrankJohnson
Solution
Thought Leader

Cannot switch which user's TASKS are showing in Task View on the mobile app

SOLVE

Ahh @SuperfoodGuru, I now see that you're talking about switching which user's TASKS are showing in Task View on the mobile app.

 

Don't think that's a mobile app feature, but not sure. I've pinged a couple HubSpotters to maybe chime in -- @roisinkirby@edjusten

 

Hope that helps.

 

Good luck.

 

Note: Please search for recent posts as HubSpot evolves to be the #1 CRM platform of choice world-wide.

 

Hope that helps.

 

Be well,
Frank


www.mfrankjohnson.com

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8 Replies 8
MFrankJohnson
Thought Leader

Cannot switch which user's TASKS are showing in Task View on the mobile app

SOLVE

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Does this post help you? If so, then help others by accepting it as a solution.

 

Q: How do i switch from one user to another in the mobile app?

 

Short A: Log out then login as the new user (same on desktop).

 

Longer A:

HubSpot only supports a single user login to it's platform from any single browser / app. Still no way around it other than to use incognito windows or separate browsers.

 

Literally just had this conversation with support while discussing a permissions matter not more than 24 hours ago. 

 

Does that help solve your question?

Best,
Frank

 


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www.MFrankJohnson.com


Please add @MFrankJohnson to your message if you'd like me to reply.

 

Note: Please search for recent posts as HubSpot evolves to be the #1 CRM platform of choice world-wide.

 

Hope that helps.

 

Be well,
Frank


www.mfrankjohnson.com
0 Upvotes
SuperfoodGuru
Member

Cannot switch which user's TASKS are showing in Task View on the mobile app

SOLVE

Hi, Thank your for your answer.

 

I logged out and logged back in but it doesn't show a option to switch between users?

In settings there is only "change account" but there is only 1 account for 2 users

0 Upvotes
MFrankJohnson
Thought Leader

Cannot switch which user's TASKS are showing in Task View on the mobile app

SOLVE

_hubspot-button-accept-as-solution-gif-v00.gif

Does this post help you? If so, then help others by accepting it as a solution.

 

Not clear on what you're calling a 'user' and what you're calling an 'account'.

 

If you need to access a HubSpot account as another user, you'll need to login as them. There's no such thing as 'switching users'.

 

Does that help?

 

Note: Please search for recent posts as HubSpot evolves to be the #1 CRM platform of choice world-wide.

 

Hope that helps.

 

Be well,
Frank


www.mfrankjohnson.com
0 Upvotes
SuperfoodGuru
Member

Cannot switch which user's TASKS are showing in Task View on the mobile app

SOLVE

Hi,

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0 Upvotes
SuperfoodGuru
Member

Cannot switch which user's TASKS are showing in Task View on the mobile app

SOLVE

Hi,

 

I send you an image of the hubspot desktop version. I have 1 account which is on Jojanneke Leistra. There is another colleague Kung Wha Cheung who also uses the hubspot task list. He has is own tasks.

 

In the desktop version we can switch from user Jojanneke to user Kung. 

 

In the mobile app I don't see our names at Tasks so w e can switch between eachothers task lists.

 

We have only 1 account on Jojanneke so does that mean we need to make 1 task list as we can't use 2 tasklist-users in the mobile version?

 

Best regards,

Jojanneke

0 Upvotes
MFrankJohnson
Solution
Thought Leader

Cannot switch which user's TASKS are showing in Task View on the mobile app

SOLVE

Ahh @SuperfoodGuru, I now see that you're talking about switching which user's TASKS are showing in Task View on the mobile app.

 

Don't think that's a mobile app feature, but not sure. I've pinged a couple HubSpotters to maybe chime in -- @roisinkirby@edjusten

 

Hope that helps.

 

Good luck.

 

Note: Please search for recent posts as HubSpot evolves to be the #1 CRM platform of choice world-wide.

 

Hope that helps.

 

Be well,
Frank


www.mfrankjohnson.com
roisinkirby
HubSpot Product Team
HubSpot Product Team

Cannot switch which user's TASKS are showing in Task View on the mobile app

SOLVE

I can confirm that this is not currently possible using the Mobile App. I'd highly reccommend posting a feature request here: ideas.hubspot.com

0 Upvotes
SuperfoodGuru
Member

Cannot switch which user's TASKS are showing in Task View on the mobile app

SOLVE
 
0 Upvotes