Calls from iOS app not pulling into CRM
Nov 29, 2017 5:30 AM
I made some calls to contacts through the iOS app. In all 3 cases I was unable to contact the person. These calls do not appear in the timeline for these contacts in the full version CRM and when looking at my dashboard they appear as "no value" in the call outcome visualisation.
I have tried going into the iOS app and updating the call outcome but there is no option to do this. How do I get rid of these so that it reflects accurately?
I don't want to be in a situation a year from now where I have 100's of these things and don't know what's what.