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App not syncing contacts

Marshall
New Member

‎May 20, 2019 10:02 PM

So I used hubspot for a different business last year and my mobile app would sync just fine. Now I have 14 leads in my hubspot contacts, but none will show up on my mobile app. What am I doing wrong?

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jennysowyrda
Community Manager
Community Manager

‎May 21, 2019 4:24 PM

Hi @Marshall,

 

Can you please confirm that you are logged into the same portal? I would also recommend confirming that the issue persists on your cellular data, as well as wifi. Finally, I would recommend ensuring your app is up to date. 

 

If the issue persists after this, can you please send along screenshots of what you are seeing in your app vs your desktop? 

 

Thank you,
Jenny

 


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App not syncing contacts
Sales
May 21, 2019