Activities show on desktop but missing on mobile/tablet app
Apr 21, 2020 3:00 PM - edited Apr 21, 2020 3:01 PM
I have the Office 365 extension installed for Outlook on Mac and my sent/received emails are logged in HubSpot. On desktop, I can see all the email activity as expected in the activities report (as shown below).
However, on both mobile and tablet (latest versions of iOS and apps), I don't see any of the activities - just one random email activity from several days ago. I can't see any setting or anything that has changed to no longer show email activities.
I have removed and re-added the Office 365 extension, cleared cache and history etc, but still can't seem to get any email activities showing in the mobile/tablet apps.
I've seen a few people mention this but the responses never seem to provide a fix or explanation. Any ideas?