I don't know if this belongs on this Board, but I couldn't find one for Automations and the ChatFlow/ChatBot, so I'll leave this here: I recently added ChatBot to my site, and set it up to give 3 prompts: Name, Email, and Date/Time for a Me Beitrag ansehen
Hi @TCanfield
You can view all chat conversations in the Conversations Inbox. This includes annonymous/unconverted converstaions. Informatio...Beitrag ansehen
Hello, I am looking for a possibility to connect my question-form at the end of chatflow. However, I do not see this possibility in existing list This is, what I see: Select your desired action from the list. Possible actions include: Beitrag ansehen
The chatbot is a form in a sense because you are capturing inputs, and potentially storing them as properties based on the values you are seeing. So ...Beitrag ansehen
After I added the tracking code to my NextJS application (in order to get a live chat), it also added a box appearing after some time: "Book a free consultation with us". How do I disable it such that this box never appears? Many thanks, Mar Beitrag ansehen
Hi @MStrøh it looks like someone has configured a pop-up form in your account, I would check Marketing > Lead Capture > Forms to see if you c...Beitrag ansehen
I would like to replace the soft shaowing around the borders of the live chat window and the live chat icon with a solid colour. Is this possible? I am using Squarespace and I am comfortable using CSS.
Happy to help @BérangèreL - there are very limited options for customizing the chat with CSS outside of the settings directly within the chatbot se...Beitrag ansehen
I am interested in improving the existing (Hubspot) chatbot by using an AI-enabled plug-in such as Dante - this could give a better response, which would be particularly helpful in the hours our webchat is not physically manned. Is there any exp Beitrag ansehen
Hey @RRice97 you could do this via the custom code steps within your chatflows, you can use these to call dante's apis and post back a response. I ...Beitrag ansehen
I followed every instruction, clicked every 'next' button and all 'save' buttons to set up the chat flow, and had it working - sending, receiving, data being recorded in contacts, and transcripts being emailed. I was impressed by a very professional Beitrag ansehen
Hi @CGordon ,
Are you using the HubSpot CMS? In that case, the tracking code is not needed, it is automatically installed. If you're working w...Beitrag ansehen
Is anyone using data witin HubSpot Marketing to drive the Proactive Chat capability in SnapEngage, the chat company that integrates with HubSpot? For example, if my HubSpot contact record for Company A indicates he owns my Product X and I'm acti Beitrag ansehen
Hi, @bkirkham . Snapengage's HubSpot guide and install docs don't indicate anything about configuring Snapengage to receive data from HubSpot; it ...Beitrag ansehen