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Solved
TCanfield on August 06, 2024
I don't know if this belongs on this Board, but I couldn't find one for Automations and the ChatFlow/ChatBot, so I'll leave this here: I recently added ChatBot to my site, and set it up to give 3 prompts: Name, Email, and Date/Time for a Me read more
0 upvote
2 Replies
Accepted solution
Most Valuable Member | Diamond Partner
August 07, 2024 05:25
Hi @TCanfield You can view all chat conversations in the Conversations Inbox. This includes annonymous/unconverted converstaions. Informatio...read more
Solved
JJ9 on July 09, 2024
Hello, I am looking for a possibility to connect my question-form at the end of chatflow. However, I do not see this possibility in existing list This is, what I see: Select your desired action from the list. Possible actions include: read more
0 upvote
1 Reply
Accepted solution
Key Advisor
July 09, 2024 08:41
The chatbot is a form in a sense because you are capturing inputs, and potentially storing them as properties based on the values you are seeing. So ...read more
Solved
MStrøh on March 04, 2024
After I added the tracking code to my NextJS application (in order to get a live chat), it also added a box appearing after some time: "Book a free consultation with us". How do I disable it such that this box never appears? Many thanks, Mar read more
0 upvote
3 Replies
Accepted solution
Hall of Famer
March 04, 2024 21:24
Hi @MStrøh it looks like someone has configured a pop-up form in your account, I would check Marketing > Lead Capture > Forms to see if you c...read more
Solved
BFreedomsat on November 07, 2023
I would like to replace the soft shaowing around the borders of the live chat window and the live chat icon with a solid colour. Is this possible? I am using Squarespace and I am comfortable using CSS.
0 upvote
2 Replies
Accepted solution
Hall of Famer
November 09, 2023 20:03
Happy to help @BérangèreL - there are very limited options for customizing the chat with CSS outside of the settings directly within the chatbot se...read more
Solved
RRice97 on June 14, 2023
I am interested in improving the existing (Hubspot) chatbot by using an AI-enabled plug-in such as Dante - this could give a better response, which would be particularly helpful in the hours our webchat is not physically manned. Is there any exp read more
0 upvote
1 Reply
Accepted solution
Thought Leader | Platinum Partner
June 14, 2023 13:25
Hey @RRice97 you could do this via the custom code steps within your chatflows, you can use these to call dante's apis and post back a response. I ...read more
Solved
CGordon on June 10, 2021
I followed every instruction, clicked every 'next' button and all 'save' buttons to set up the chat flow, and had it working - sending, receiving, data being recorded in contacts, and transcripts being emailed. I was impressed by a very professional read more
0 upvote
5 Replies
Accepted solution
Hall of Famer | Partner
June 10, 2021 07:44
Hi @CGordon , Are you using the HubSpot CMS? In that case, the tracking code is not needed, it is automatically installed. If you're working w...read more
Solved
bkirkham on June 09, 2017
Is anyone using data witin HubSpot Marketing to drive the Proactive Chat capability in SnapEngage, the chat company that integrates with HubSpot? For example, if my HubSpot contact record for Company A indicates he owns my Product X and I'm acti read more
0 upvote
1 Reply
Accepted solution
Key Advisor
June 09, 2017 09:47
Hi, @bkirkham . Snapengage's HubSpot guide and install docs don't indicate anything about configuring Snapengage to receive data from HubSpot; it ...read more
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