After I added the tracking code to my NextJS application (in order to get a live chat), it also added a box appearing after some time: "Book a free consultation with us". How do I disable it such that this box never appears? Many thanks, Mar read more

I would like to replace the soft shaowing around the borders of the live chat window and the live chat icon with a solid colour. Is this possible? I am using Squarespace and I am comfortable using CSS.

I am interested in improving the existing (Hubspot) chatbot by using an AI-enabled plug-in such as Dante - this could give a better response, which would be particularly helpful in the hours our webchat is not physically manned. Is there any exp read more

I followed every instruction, clicked every 'next' button and all 'save' buttons to set up the chat flow, and had it working - sending, receiving, data being recorded in contacts, and transcripts being emailed. I was impressed by a very professional read more

Hoping to get some insight from others that may use the hubspot chatbot with SFDC as their CRM. The issue I'm facing is that our inbound leads are routed to all our SDRs using an equal round robin system, but only a certain group of reps use and man read more

Is anyone using data witin HubSpot Marketing to drive the Proactive Chat capability in SnapEngage, the chat company that integrates with HubSpot? For example, if my HubSpot contact record for Company A indicates he owns my Product X and I'm acti read more