Zoom webhook issue - how to sync country properly in HubSpot

[HVandecruys]

Hi, 

I have a question regarding the Zoom webhook integration. Is it possible to add a country field to a HS form that you'll use to in a workflow with a 'register for zoom' step? Because Zoom only requires First Name, Last Name, Email. If country field is added to the form it could apparently cause issues. 

But we would need country info for a correct sync to our Salesforce CRM, to avoid having manual work on the entries by assigning them to the proper country yourself, in order to have a proper sync. 

If anyone has experience on this, please let me know!

Kr, 

Hendrik Vandecruys

[lynton · Accepted solution]

Hi Hendrick,

You can add any fields you'd like to the HubSpot form. Zoom should only consume the fields that are needed for the contact to sync to Zoom. It's best to test this and make sure the Zoom integration continues to work after adding the country field and any other fields.

[HVandecruys]

Hi Lynton, 

thanks for the reply, we've tested it again and indeed, it only consumes the required field and, with the integration of the country/region field, we have a proper sync for all registrations. 

Thanks for the help and have a great day!

[PamCotton]

Hello @HVandecruys, I will be adding some top experts to share their thoughts, @himanshurauthan, @DanielSanchez, @lynton any suggestions to @HVandecruys matter?

Thank you,

Pam