Marketing Integrations

BalintSipos
Contributor

Zoom integration error

SOLVE

Hey all, 

 

I've done numerous webinars with our Hubspot-Zoom setup as it is. 

On the current webinar campaign the setup is the same and the webinar details seem to come over to Hubspot just fine - Screenshot by Lightshot

 

However within the workflow where I would add the contact to a Zoom webinar it produces an error message. Not a very prescriptive one though: Screenshot by Lightshot

 

I see no issues with the setup, or am I missing something? Something that may have changed in the past couple of months?

 

What can I do here? Any ideas?

0 Upvotes
1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Zoom integration error

SOLVE

Hi @BalintSipos,

 

In your second screenshot, right half of the screen, please hover your mouse over the error row in the log and click 'Event details' which should appear on mouse over. It's partially visible in your screenshot already.. You'll get an error response code then.

 

I've administrated the Zoom webinar integration quite a bit, feel free to share the exact error, I'll probably recognise it.

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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View solution in original post

0 Upvotes
2 Replies 2
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Zoom integration error

SOLVE

Hi @BalintSipos,

 

In your second screenshot, right half of the screen, please hover your mouse over the error row in the log and click 'Event details' which should appear on mouse over. It's partially visible in your screenshot already.. You'll get an error response code then.

 

I've administrated the Zoom webinar integration quite a bit, feel free to share the exact error, I'll probably recognise it.

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes
BalintSipos
Contributor

Zoom integration error

SOLVE

Oooooooh. 

First, I didn't know it gives additional information. Second, it gives me what exactly is wrong 😮

https://prnt.sc/nV-VfBfzia6H

 

This is an easy fix. 

 

You're the best, Karsten. Always so helpful, thank you 🙂