Typeform doesn't send phone numbers to Hubspot

sjazzar
Member

Hello,

 

I connected Typeform to Hubspot. When someone gives us his/her phone number, it doesn't show in the Hubspot database? The only thing that shows is the name and the email. Best

 

Shadi

CRM
0 Upvotes
1 Reply 1
webdew
Top Contributor | Diamond Partner

Hi @sjazzar ,

Do you have a typeform integration in their hubspot account?

https://ecosystem.hubspot.com/marketplace/apps/marketing/lead-generation/typeform

 

Looking at the integration page in the app marketplace here, the integration is built by Typeform, so there might be limited fields that can sync between typeform and hubspot

 

If you do have the typeform integration in their hubspot portal, then you might want to contact typeform's support team since the typeform integration was built by them. https://ecosystem.hubspot.com/marketplace/apps/marketing/lead-generation/typeform


Hope this helps!


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