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Submit button not working on embedded hubspot form

slightman
Member

Hi

We have hubspot forms embedded in our wordpress site and all of a sudden the "submit" button isn't working. You can hover over but when you click nothing happens. Any advice?

https://jigx.com/request-access/

0 Upvotes
3 Replies 3
GiantFocal
Top Contributor | Gold Partner
Top Contributor | Gold Partner

The submit button seems to be working fine now. 


Best regards,

Abraham Ernesto

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PamCotton
HubSpot Alumni
HubSpot Alumni

Hey @slightman, thank you for reaching out to our Community.

 

This could be due to a JavaScript error, plugin conflict, outdated HubSpot or WordPress versions, or a caching issue. Try checking the console for errors, disabling plugins one by one, updating HubSpot and WordPress, and clearing your cache. If these steps don't resolve the issue, please provide more details or screenshots for further assistance.

 

Kindly,

Pam

0 Upvotes
SandyBansal
Member

Hi Pam, 

I am also facing this issue with my website https://www.elixirengg.com/

I tried fixing it with the steps you suggested but it didn't work. 
Can you take a look at it and guide me how can it be fixed?

I observed 2 issues:

1. Form on the popup displayed "form will clos automatically in 60 seconds"
2. 'Submit' button was not visible. 

Thanks in advance. 


0 Upvotes