Shopify integration stopped syncing

[muhlemann]

Hi,

we connected our (free) Hubspot account with our Shopify store but no deals have been synced for the last nine days now. Anyone with the same experience or an idea what could be wrong? Thanks very much,

Marcel

[jennysowyrda]

Hi @muhlemann,

Are you still experiencing this issue? If so, I would recommend beginning by following the steps outlined here.

If you are still having issues after taking those steps, can you please provide additional information in regards to when the issue occured, if any changes were made to either platform and any other details you can provide. 

Thank you,

Jenny

[muhlemann · Accepted solution]

Hi Jenny,

thanks very much for your reply.

Everything´s working fine again. I don´t know what happenend, I didn´t change anything, maybe it was just a temporary glitch. 

Best regards

Marcel