Shopify Integration - List segmentation

[banjostudio]

Am I the only one the feels the Shopify integration from Hubspot is seriously lacking in many ways? 

A couple things I am trying to do but it doesn't seem like I can is:

• build a list based on customers who purchased a specific product or product type
• quickly look at a contact record and be able to see what products were purchased on what order and when
• change the Hubspot contatct property that specific properties from the shopify contact record sync to
• have tracking number information synce to hubspot after product ships
• have order notes that are placed on Shopify synce to contact or deal record in Hubspot
• If I send an email through Shopify, have it sync over to Hubspot in the contact record

These are just a few of what seems like very basic but esssential items. If anyone knows if any of these do exist or how to make them work, please let me know.

[ASam26]

Yes, the native Shopify app is pretty limited for that kind of detailed data sync. We used a third-party tool Skyvia, and it performed well. It may also be helpful for you. You can find it on the HubSpot marketplace or by following this link.

[theDMM]

Currently, there is no way to sync the UTM parameters from Shopify to HubSpot without creating a custom app costing upwards of $2,000 according to a HubSpot representative, when in fact, this should have been built into the native integration.

1) Will the UTM parameters on Shopify be available soon in the Shopify-HubSpot integration field mappings?

2) Why did the HubSpot team leave out readily available API calls (data points) in the CRM integration?

[CSic]

Does anyone know how to bring over delivery method into hubspot? We offer local delivery and local pickup and want to be able to filter our lists or reports accordingly - but it doesn't appear as though there is a delivery type field to sync to HubSpot from Shopify. Thanks in advance for the help!

[DianaGomez]

Hi @CSic hope you are doing well!

Since this is a 3 years old threat, I will encourage you to create a new one, this way it will have more chances to be seen by other users 🙂

Best, 

Diana

[DaveGoff2]

Also, when products are synched to Hubspot from Shopify, it doesn't bring over the product URL. You can't add it manually if it's being synched automatically.

This means that if you have, for example, an email with products dynamically listed in it based on Deal information, you won't be able to have them linked directly to the product page.

[GeorgeK5]

Id like to tripple upvote this topic also.

Several key features are missing for me, including the things you said, but also:

A link to the shopify order in the HS deal (super important if you have custom fields on your shopify)

Tracking IDs synced to hHS deal after you add a tracking ID to an order in Shopify

Also email logging would be very useful.

Automation/ Work flow visability (e.g. a completed checkout does not make a new HS deal in the pipeline stage 'checkout completed', but in 'proccessed' - which just aint logical) so you can have controll over what happens.

[himanshurauthan · Accepted solution]

Hello @banjostudio 

Out of your listed points, few can be achieved well as like:

1) build a list based on customers who purchased a specific product or product type

for this you can create a list using line item properties as:

2) quickly look at a contact record and be able to see what products were purchased on what order and when

purchased product info is present under Deals which are directly associated to Contacts. So here the sequence will be Contacts > Deals > Product Info.

Rest of the points need some workaround but its not confirmed that it would be possible.

Thanks