Am I the only one the feels the Shopify integration from Hubspot is seriously lacking in many ways?
A couple things I am trying to do but it doesn't seem like I can is:
build a list based on customers who purchased a specific product or product type
quickly look at a contact record and be able to see what products were purchased on what order and when
change the Hubspot contatct property that specific properties from the shopify contact record sync to
have tracking number information synce to hubspot after product ships
have order notes that are placed on Shopify synce to contact or deal record in Hubspot
If I send an email through Shopify, have it sync over to Hubspot in the contact record
These are just a few of what seems like very basic but esssential items. If anyone knows if any of these do exist or how to make them work, please let me know.
Does anyone know how to bring over delivery method into hubspot? We offer local delivery and local pickup and want to be able to filter our lists or reports accordingly - but it doesn't appear as though there is a delivery type field to sync to HubSpot from Shopify. Thanks in advance for the help!
Also, when products are synched to Hubspot from Shopify, it doesn't bring over the product URL. You can't add it manually if it's being synched automatically.
This means that if you have, for example, an email with products dynamically listed in it based on Deal information, you won't be able to have them linked directly to the product page.
Several key features are missing for me, including the things you said, but also:
A link to the shopify order in the HS deal (super important if you have custom fields on your shopify)
Tracking IDs synced to hHS deal after you add a tracking ID to an order in Shopify
Also email logging would be very useful.
Automation/ Work flow visability (e.g. a completed checkout does not make a new HS deal in the pipeline stage 'checkout completed', but in 'proccessed' - which just aint logical) so you can have controll over what happens.