Salesforce integration - synching UTM fields to Leads or ContactsSOLVE
3 weeks ago
I'm capturing in HubSpot the standard UTM tagged field for URLs in Google ads - utm_campaign, etc.
I have run into this problem in the past, and can't recall a resolution...
Some people who fill out a form submission from AdWords will be Leads in Salesforce, other will be contacts.
The HubSpot connector to Salesforce requires, essentially, the Salesforce API name for the field to synch - e.g. utm_campaign__c
But in Salesforce, the same field "utm_campaign" has to have a unique API name, so, if HubSpot captures this for a contact record in salesforce, the data won't synch to the contact record, because the API name for "utm_contact" in SFDC is different than what HubSpot uses to synch to a lead record.
Is there a resolution for this?
Solved! Go to Solution.