Sakari text

[Liesbeth]

Hi all,

I'm struggling now for weeks, please anybody help!

Asked Sakari and Hubspot support already off course

I have this question:

Since the migration to Sakari, my automated text messages don't work. I'm looking for help. Hereby a video about the problem.

https://www.loom.com/share/98c3945d885b4925a0aa5853f2edba38

Thanks in advance, 

Best regards, 

Liesbeth van Duijn 

[ashleyidesign]

Hey there,

I've used Sakari for several clients, including with HubSpot workflows. The first thing I see off the bat is in your settings for sending the SMS. The Run As value needs to be either a phone number group you have set up in Sakari, or the contact owner with a phone number group associated with them.

https://support.sakari.io/hc/en-us/articles/360038865052-HubSpot-Run-As-Workflow-Field#:~:text=When%...

Let me know if you need any help sorting out phone number groups.

[Liesbeth]

was not the solution, solved with a Fiver help, thanks