Marketing Integrations

JHayes30
Member

SMS Inbox + Slack integration

SOLVE

I'm trying to give my sales organization better insight into SMS inbound messages; not everyone has access to HubSpot (only the marketing team). 

 

Is there a way to create a SMS inbound feed as a Slack channel?

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1 Accepted solution
PamCotton
Solution
HubSpot Alumni
HubSpot Alumni

SMS Inbox + Slack integration

SOLVE

Hey @JHayes30, thank you for posting in our Community!

 

Great question! While HubSpot doesn't have a direct SMS-to-Slack feed integration out of the box, you can create a workaround using workflows and integrations. By connecting your SMS tool to HubSpot and setting up a workflow to trigger when an inbound SMS is received, you can use the Slack integration to send notifications to a specific Slack channel.

 

If you're using a third-party SMS platform, check if it supports direct Slack integration or webhooks, which can help streamline this further.

 

Kindly,

Pam

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0 Upvotes
1 Reply 1
PamCotton
Solution
HubSpot Alumni
HubSpot Alumni

SMS Inbox + Slack integration

SOLVE

Hey @JHayes30, thank you for posting in our Community!

 

Great question! While HubSpot doesn't have a direct SMS-to-Slack feed integration out of the box, you can create a workaround using workflows and integrations. By connecting your SMS tool to HubSpot and setting up a workflow to trigger when an inbound SMS is received, you can use the Slack integration to send notifications to a specific Slack channel.

 

If you're using a third-party SMS platform, check if it supports direct Slack integration or webhooks, which can help streamline this further.

 

Kindly,

Pam

0 Upvotes