Marketing Integrations

STrout
Member

Roote domain search results in "Page Unavailable"

SOLVE

Hello, I am a new Hubspot user and I have the free version for now. I recently built several website pages in Hubspot and then bought a domain from GoDaddy. When I followed the prompts in Hubspot for connecting my domain it seems to have worked, because in the Domains & URLs page it says that it is connected. The issue I am having is that when I do a general search in my browser for my root domain name it says that the page is unavailable. 

For the sake of clarity, my root domain that I bought from GoDaddy and connected to my pages in Hubspot is stroutvideo.com but doing a search for this in my browser yeilds the "Page Unavailable" result. 

When I get into Website Pages under Marketing in Hubspot all of my website pages are listed with their links, for example stroutvideo.com/home-page, and this link pulls up the site just fine. As a new user, is there someone who could explain to me why simply searching my roote domain of stroutvideo.com does not bring up the website? 

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TomM2
Solution
Key Advisor | Partner
Key Advisor | Partner

Roote domain search results in "Page Unavailable"

SOLVE

Hey @STrout you don't have to create a new homepage at all. You simply need to remove the "/home-page" from your pages url settings. If you have nothing in the box after the root domain, HubSpot will set that page as the page hosted on the root domain. 

https://knowledge.hubspot.com/website-pages/change-the-url-of-your-content

 

Tom Mahon
HubSpot Expert | Digital Marketing Specialist | Community Champion
HubSpark

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TomM2
Key Advisor | Partner
Key Advisor | Partner

Roote domain search results in "Page Unavailable"

SOLVE

Hey @STrout do you have a HubSpot page published under the root domain? "page unavailable" shows up when you have a domain connected ot HubSpot, but have no HubSpot pages published under that url. You need to ensure you have a page published in the HubSpot CMS under your root domain. 

Tom Mahon
HubSpot Expert | Digital Marketing Specialist | Community Champion
HubSpark

Book a meeting

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STrout
Member

Roote domain search results in "Page Unavailable"

SOLVE

Hey Tom, thank you for your response! That makes sense. Do I have to create a whole new page to link to the root domain or can I take, for example, my prexisting home page and link it to that root domain? Right now the domain name for the home page is the root domain plus "/home-page". 

This is my first time linking a website to a domain so I am pretty new to this process. I appreciate all the help. 

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TomM2
Solution
Key Advisor | Partner
Key Advisor | Partner

Roote domain search results in "Page Unavailable"

SOLVE

Hey @STrout you don't have to create a new homepage at all. You simply need to remove the "/home-page" from your pages url settings. If you have nothing in the box after the root domain, HubSpot will set that page as the page hosted on the root domain. 

https://knowledge.hubspot.com/website-pages/change-the-url-of-your-content

 

Tom Mahon
HubSpot Expert | Digital Marketing Specialist | Community Champion
HubSpark

Book a meeting

Did my post help answer your query? Help the community (and me) by marking it as a solution.


0 Upvotes
STrout
Member

Roote domain search results in "Page Unavailable"

SOLVE

That did it. Thank you, Tom!

TomM2
Key Advisor | Partner
Key Advisor | Partner

Roote domain search results in "Page Unavailable"

SOLVE

Happy to help! 🙂 

Tom Mahon
HubSpot Expert | Digital Marketing Specialist | Community Champion
HubSpark

Book a meeting

Did my post help answer your query? Help the community (and me) by marking it as a solution.


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