Property values - some work, some don't

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New Member

I’m test-driving HubSpot. I've set up 10 contact properties in Hubspot that match properties in a form on my website (WordPress with Elementor). Oddly all but three of these values get applied to the contact in Hubspot.


When I investigate in a contact record, the properties that aren’t working have this message: There has never been a value set for this property.


I’m not sure which end the issue is on - Hubspot or the Elementor form. In Hubspot when I compare working vs non-working properties I am unable to spot any differences. This is Hubspot's conformation email to meThis is Hubspot's conformation email to me

 

In fact, the email notification from Hubspot shows the data correctly. It just doesn’t write to the contact record. In the attachment, the three fields highlighted do not write to the contact records

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Community Superstar

Could be due to non-single-line text property types?NoteNote- see Use non-HubSpot forms

 

 

Note: HubSpot is a constantly evolving platform. Please check the date of each post and view all solutions in that context -- see Marketing Hub Enterprise 2020.

 

Hope that helps.

 

Be well,
Frank


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