Problems with adding Outlook calendar link in event confirmation mail
Aug 16, 2019 6:10 AM
So i've setup an event flow with Gotowebinar where everything is sent and controlled from Hubspot.
But i've encountered a problem when I try to add the link from Outlook into my mail... I use this tutorial: https://knowledge.hubspot.com/articles/kcs_article/email/how-do-i-insert-a-calendar-invite-into-an-e... but when I drag the appointment from Outlook onto my desktop it saves as a .msg file and not as a .ics file.
I'm not sure if this is the reason why it doesn't work, but...
So if I use the .msg link in my mail and I click the link it eventually gives me this message when I try to save and close: The reminder for "Webinar name" will not appear because the item is in a folder that doesn't support reminders. Is this OK?
Does anyone have any insight why this is happening?
Thanks in advance.