Plug in connected but not recording data

ASTRealty
Member

I have the hubspot plug in installed but the lead flow isnt working for some reason. I have tried but the tracking code and the plug in to no effect.

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5 Replies 5
Mike_Eastwood
Key Advisor | Gold Partner

Hi @ASTRealty 

 

What's your website address (URL) and I will see if I can see the Tracking Code on the page.

 

Mike

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REPNYC
Member

https://bestwaproperties.com/

 

I can see it at the bottom when I view source. 

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Mike_Eastwood
Key Advisor | Gold Partner

Good morning

 

I can see the script - it looks right to me.

 

Does it work if you disable the Tidio Chat?

 

If it owrks then you can use the HubSpot Chat instead.

 

Mike

 

p.s. your Font Awesome isn't loading

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REPNYC
Member

No, doesnt work for the popups at all with or without tidio chat loading. 

 

Im trying to get the lead flow pop ups working here, not the chat. 

 

I havent got the awesome font loading - its there but disabled so will throw up an error but its non ivasive. but thats not related to this issue at all. 

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REPNYC
Member

also the hubspot chat is unreliable to notifications on a the mobile phone app, Ive missed several leads from it as a result. until hubspot fix those issues the chat they offer is dead. 

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