Jul 29, 2021 4:02 AM
I have a HTML form on my website and I am trying to capture submitted data with the use of Non-Hubspot forms (https://knowledge.hubspot.com/forms/use-non-hubspot-forms).
I have created a new form with only "single-line text field type" properties, I have installed the Hubspot code on my website (it's loading), and I have enabled "Collect data from website forms" in settings. But the submissions are not coming through.
One thing I noticed is that the form type in Hubspot is "Regular form". Should this be "Non-Hubspot form"? If so, how can I change this?
Can anyone help me out here?
Solved! Go to Solution.
Jul 29, 2021 4:16 AM
Hi @belovah ,
Once you install HubSpot tracking code on your website, HS pulls automatically pulls form data in the forms and that form will reflect under non-hubpsot form only. You need not to change anything. You might be looking at a wrong form.
Check one thing. Fill up the form as a test contact. Then go to the contact and open it. There in the activities, check that from which form that contact has been created. Then go back to forms and check the form.
Hope this helps!
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Thanks and Regards.