Marketing Integrations

AServices
Member

Non-HubSpot form All forms Data storing in one Form

Hi,

 

To store data from various forms that are not from HubSpot, we need to use different forms for each set of data, even if some of the fields are the same across different forms.

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4 Replies 4
AServices
Member

Non-HubSpot form All forms Data storing in one Form

Please check the contact us forms on these two URLs and let me know:

1. https://myassuredhomenursing.com/
2. https://myassuredhomenursing.com/senior-in-home-care-services-bing/

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AServices
Member

Non-HubSpot form All forms Data storing in one Form

Despite using different IDs, the system still stores the same form

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TomM2
Thought Leader | Platinum Partner
Thought Leader | Platinum Partner

Non-HubSpot form All forms Data storing in one Form

Hey @AServices I just checked both of those pages and it looks like the HTML class of both of those forms is the same, thus they would be seen as the same form by Non-HubSpot forms:

TomM2_0-1684489526973.png

TomM2_1-1684489546429.png

 

Tom Mahon
Technical Consultant | Solutions Engineer | Community Champion
Baskey Digitial

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TomM2
Thought Leader | Platinum Partner
Thought Leader | Platinum Partner

Non-HubSpot form All forms Data storing in one Form

Hey @AServices  this is covered within the FAQ here: 
https://knowledge.hubspot.com/forms/pop-up-forms-and-non-hubspot-forms-faq#why-are-all-my-non-hubspo...

Non-HubSpot forms works by scanning the HTML of your external form and looking for the HTML ID, if all of your forms have the same HTML ID within the <form> element it can't recognise they as different forms and thus will capture them all as one form like you're seeing. 

Tom Mahon
Technical Consultant | Solutions Engineer | Community Champion
Baskey Digitial

Book a consultation

Did my post help answer your query? Help the community (and me) by marking it as a solution.