MailChimp Information doesn't Show in HubSpot

chicagokalo
Participant

We have a recurring issue with MailChimp Intergration. We've taken all necessary steps to sync MailChimp to HubSpot. The one issue that reoccurs is the tab, "Show Mailchimp email activities on HubSpot contact records". I will turn it on. However, within an hour, no information from MailChimp syncs. I double checked the "Show Mailchimp email activities on HubSpot contact records" setting, and it's switched to off - this is done automatically - I'm not changing the settings.  No one else has permissions to change any settings.

How can I make the setting remain on "Show"?

 

See below: 

hubspot.png

0 Upvotes
3 Replies 3
chicagokalo
Participant

I reached out the the HubSpot help desk. They couldn't figure it out either. They suggested that I follow my own post here. LOL. 

 

Can anyone provide assistance?

MCampoverde
Participant

Were you able to figure this out? It does the same to me

0 Upvotes
andrus
Top Contributor

For anyone affected by this mysterious bug (and hope this is not overly promotional): we at Outfunnel have built a 3rd party HubSpot-MailChimp connection that lists email engagement from MC to HS. You can get the app on HubSpot Marketplace