Marketing Integrations

IshaniMudgal
Member

Issue in syncing leads from Mailshake to Hubspot

I synced hubspot with my mailshake account, I checked the 'sync to hubspot option in the settings section of all my mail campaigns. However, there seems to be an issue as the leads are not automatically getting synced to Hubspot. Any ideas how to resolve this issue?

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doneill
HubSpot Employee
HubSpot Employee

Issue in syncing leads from Mailshake to Hubspot

Hey @IshaniMudgal!

 

Could you clarify if you are using the Mailshake integration or is this connected through Zapier? Is the issue that your data is not being synced from Mailshake > HubSpot?

 

If that's the case and you are using their integration then it would be best to reach out to Mailshake Support and have them check why the data is not syncing from Mailshake.