Integrating discount codes from Shopify

[WeatherFlow]

Trying to figure out a way to view discount codes created in Shopify in Hubspot. Seems like it would be a simple "Discount Code" property but nothing I have tried works. I can determine discount amount, but as a store that tests different codes for the same amount frequently, that's not helpful at all. I can manually add the custom property and codes, but since Shopify is not communicating them to Hubspot, they're meaningless. Any ideas? 

[webdew · Accepted solution]

Hi @WeatherFlow ,

Fom what I can see here, looks like custom fields (point number two) don't sync into Hubspot, and also referring to this, under orders, discount codes are not listed, looking through a previous case, you would have to use an APi such as the one found here or importing an external file that would sync in this way!

Hope this helps!

If we were able to answer your query, kindly help the community by marking it as a solution.

Thanks and Regards.

[Bryantworks · Accepted solution]

Hey @WeatherFlow while the native HubSpot doesn't sync custom fields like this, you could do this with Zapier, Automate.io or Unifics Shopify Sync (I personally recommend this one).  You would simply pass the "Discount Code" field to the contact in a "Recently used discount" with the Zap/bot (Zapier vs Automate.io), or you could do a sort of lookup to update the deal object with either of those tools as well.  

Let me know if you have any questions!

[nickdeckerdevs1]

Chris -- Have you messed with this again since 2021? We are keeping track in HubSpot how we have discounts set up so we are able to adjust what we are doing on our side, however if an auto discount happens (buy 4, get 1 free) we don't account for that.

I don't see any options in the sync, so guessing that in 2024 we are still using code/zap/somethign else to send this data over?


@Bryantworks 

[webdew · Accepted solution]

Hi @WeatherFlow ,

Fom what I can see here, looks like custom fields (point number two) don't sync into Hubspot, and also referring to this, under orders, discount codes are not listed, looking through a previous case, you would have to use an APi such as the one found here or importing an external file that would sync in this way!

Hope this helps!

If we were able to answer your query, kindly help the community by marking it as a solution.

Thanks and Regards.

[sharonlicari]

Hey @WeatherFlow 

Welcome to the Community.

I'm curious to know if our experts have had any similar experiences and what would they advise in this case. 

Hey @darynsmith @Bryantworks @Phil_Vallender any thoughts about this that you could share with @WeatherFlow?

Thanks

Sharon