The first thing I would do is to go into your "business integrations" on your personal FB profile and disconnect FB messenger there. Then try to re-install it from the beginning. Sometimes you just have to do a new connection for the permissions to be set up correctly.
The first thing I would do is to go into your "business integrations" on your personal FB profile and disconnect FB messenger there. Then try to re-install it from the beginning. Sometimes you just have to do a new connection for the permissions to be set up correctly.