Hubspot intelligence page is asking to login

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New Contributor

Hi,

when a user is trying to view the lead page and Hubspot intelligence page, the section is asking to log into Hubspot or request access.

This issue is resolved when the user log in to the Hubspot account in another tab in the browser. But the issue arises when he logs off from the Hubspot in the same browser/incognito.

The logged in user is also present in Hubspot.

How can we resolve this issue?

 

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Advisor

Hi @SFHubspot ,

In order to see Hubspot Intelligence the Salesforce User must be logged in to HubSpot in the same browser.  That is covered in the Salesforce Connector FAQ.

-Trevor

-Trevor

If my post resolves your issue, please accept my post as a solution.
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