Marketing Integrations

Bridgetanne21
Member

Hubspot Wordpress Plugin Keeps Disconnecting

We are experiencing recurring disconnections with the HubSpot integration on our website. The issue has occurred multiple times this week, leading to around five disconnections in the past three weeks. Each time, I've had to manually reconnect the system.

I'm concerned that these disconnections may be interfering with the functionality of our JavaScript. It seems that the plugin disconnects every few days, indicating a persistent issue.Screenshot 2024-03-27 at 9.57.35 AM.png

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3 Replies 3
hholman
Participant | Platinum Partner
Participant | Platinum Partner

Hubspot Wordpress Plugin Keeps Disconnecting

Same, all of our clients that use WordPress have not been tracking for a period of time because the HubSpot plugins disconnected. Would like to know what is happening here.

0 Upvotes
PamCotton
Community Manager
Community Manager

Hubspot Wordpress Plugin Keeps Disconnecting

Hey @Bridgetanne21, thank you for posting in our Community.

 

Could you please specify the specific actions or events that seem to trigger these disconnections? Understanding the context in which they occur can help us pinpoint potential causes more effectively. Verify that the plugin version you're using is compatible with your website's current platform and any recent updates made to it. Sometimes, compatibility issues can arise due to updates in either the plugin or your website's environment.

 

 The more information, screenshots, and details you can provide, the better I can advise on the next steps.

 

Thank you,

Pam

 

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Bridgetanne21
Member

Hubspot Wordpress Plugin Keeps Disconnecting

Hi, 

 

Our website is meetotm.com and it is built on Wordpress using hte . The plugin keeps disconnecting despite it being up-to-date. We haven't found any compatibility issues in the past. Happy to share our website tech stack with you if you think that might help. 

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