Hubspot Marketing Activities assigning Salesforce Task to salesreps, instead of integration user

[jessica-ops]

Hi there,

Looking for advice on syncing hubspot marketing activities (such as email opens, clicks etc) to a task in salesforce. The issue I'm trying to solve is that the tasks are being added to salesforce and automatically assigned to the corresponding contact owner (our salesreps) whereas we want them assigned to the integration user. Is this possible?

[TiphaineCuisset]

Hi @jessica-ops 

Thank you for reaching out and welcome to the Community! 

You can find more information on how the owners are mapped and synced for activities from HubSpot to Salesforce here: 

Values in the Assigned to field in the corresponding Salesforce task

This does not seem to be possible at this stage with the HubSpot-Salesforce Integration but I want to tag some thought leaders regarding this - @Aakar @StefaniUAT @Phil_Vallender would you have any thoughts or workarounds to share with @jessica-ops ?

Thank you!

Tiphaine

[SBrown3]

I wanted to check back on this to see if there is a workaround that can be a put in place. My salesreps get quite confused seeing activity showing under them when it's the marketing department that has sent the email. Thank you!