Marketing Integrations

JSchneider90
Contributor

HubSpot Overwriting Salesforce Opportunities, Going Blank

Hello,

 

We are experiencing an issue with HubSpot and Salesforce where HubSpot is overwriting/creating a phantom opportunity in Salesforce. Has anyone else experienced this issue, and is there a way to resolve this?

 

Thanks,
Jack

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MiaSrebrnjak
Community Manager
Community Manager

HubSpot Overwriting Salesforce Opportunities, Going Blank

Hi @JSchneider90,

 

I checked a couple of resources on our end and I wasn't able to find other customer cases that would report a similar behavior.

Have you already reached out to our Support? I think that would be the best next step as they can have a closer look at the Salesforce integration in your account. Could you find a concrete example of a HubSpot activity that has created a phantom opportunity in Salesforce and add it to the ticket? Thank you!

 

Cheers
Mia, Community Team


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