HubSpot Between SF

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ranaahmed
Member

Synchronisation Troubles with Hubspot SF Leads' owners in Hubspot are 'desactivated' How can I 're-activate' the leads' owners in SF ? How can I be sure that the owner received the notification ?" "I install the new package "HubSpot Integration Coconut", but I don't know if I have to do something to re-activate the link between SF Leads'owners and Hubspot  " 

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trevorjones71
Solution
Key Advisor

Hi @ranaahmed,

 

My advice is to re-assign the contacts in Salesforce to an active user. Click the drop-down by your Avatar, then Integrations>Salseforce>Sync Errors Tab.  From there you should be able to find the names of re deactivated users.  Then you can go back into salesforce and assign them to an active user.

 

Hope this helps!

 

Trevor

-Trevor

If my post resolves your issue, please accept my post as a solution.

View solution in original post

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trevorjones71
Solution
Key Advisor

Hi @ranaahmed,

 

My advice is to re-assign the contacts in Salesforce to an active user. Click the drop-down by your Avatar, then Integrations>Salseforce>Sync Errors Tab.  From there you should be able to find the names of re deactivated users.  Then you can go back into salesforce and assign them to an active user.

 

Hope this helps!

 

Trevor

-Trevor

If my post resolves your issue, please accept my post as a solution.

View solution in original post

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