How to delay sync to Salesforce?SOLVE
May 28, 2019 1:27 PM
Hubspot is having an issue where it's syncing properties to SFDC at different times (even seconds later) which is screwing up workflows in SFDC. For example, a contact fills out a form, with hidden fields populated > sync to SFDC > creation in SFDC first, then property sync, causing contacts to be incorrectly routed. This is causing huge headaches for my teams.
Marketo has a 'delay salesforce sync' option, is there a way to delay a sync in Hubspot?! I need all of my properties to push over at the same exact time.
Solved! Go to Solution.
May 28, 2019 2:54 PM - edited May 28, 2019 2:54 PM
While it's a headache to go through the extra configuration, what you would be able to do is add a delay step to workflows before a contact could join the inclusion list. While that would work for your use case, the setup could be nontrivial, so you'll want to review with other users first prior to building.
Brad Mampe, Salesforce Analyst, Fidelity
I'm probably wrong. I may not be right about that.