How can I see the last date a user synced with Salesforce?

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Occasional Contributor

Hey,
is it possible to identify the last time a user successfully synced with Salesforce? I have users that show erros on not being able to sync. Unfortunately the last sync attempt shown in the contact profile depicts the day I tried to sync them manually and failed.

Is there a way to identify the last successful sync?

 

Thanks

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Regular Contributor

Ok this means that you have a property issue with this contact becasue the property it has for country does not correspond with the properties in SFDC.

Regardless of that, you can still see the last time they sync be looking at the contact without going into it and adding a column called "last sync date"

This should help 

4 Replies 4
Regular Contributor

Hi, you can go into the contact and on the right side if you scroll down all the way you will see the last time this user synced with SFDC.

Alternitavely, you can also add this option as a column when looking at a group of contacts in the edit column menu.

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Occasional Contributor

Hey Daniel,

thanks for your reply. Maybe I am looking wrong, but for me it does not show the last successful but only the last sync attempt which in this case was unsuccessful.

It states the following information:

 

Sync attempt on 5. August 2019 at 17:05 GMT+2 failed because the following error was received from Salesforce when attempting to save this record: 'There's a problem with this country, even though it may appear correct. Please select a country/territory from the list of valid countries.: Country : FIELD_INTEGRITY_EXCEPTION'

 

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Regular Contributor

Ok this means that you have a property issue with this contact becasue the property it has for country does not correspond with the properties in SFDC.

Regardless of that, you can still see the last time they sync be looking at the contact without going into it and adding a column called "last sync date"

This should help 

Occasional Contributor

Awesome, thanks so much. 

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