Jan 26, 2023 11:24 AM
Hello!!
We have Sales Pro License and Marketing and Service Starter and we are traying to connect our email inbox with the one in HB.
I have sett my personal view to keep my emails private and i sen emails from HB succesfullyto any other email addresses.
The point is that I am not able to receibe emails to my Hubspot Inbox unless i forward to a default email address that HB has assigned to me. How can I change this default addres???
You can find attached a pic where you can see more details about this "default addres"
Jan 27, 2023 9:26 AM - edited Jan 27, 2023 9:32 AM
Hi @MMadariaga1,
Thank you for reaching out to the Community!
It seems you're looking to connect an email to the Conversations inbox in HubSpot. Just to clarify, is this a team email that multiple users in the account should have access to?
It'd be great if you could clarify what type of email you're trying to connect and who should have access to it in HubSpot, as there are 2 different ways in which you can connect your inbox with HubSpot:
I hope this helps!
If you'll encounter any problems with the inbox connection that you'll choose, I'd recommend connecting with HubSpot Technical Support, as Support is included in your subscription and they will be able to provide real-time assistance with this matter.
Thanks,
Mia, Community team
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Jan 28, 2023 4:19 AM
The type of email that I am traying to connect is a persona email. I need to connect 5 emails, I will set each inboxe privacy and one open to everyone