I connected an integration with this MakeWebBetter earlier today, see screenshot here: https://prnt.sc/1xgp6wv
However, after this integration happened, i notice the timeline of my historical orders, have been overwritten, the Original Source now shows this "Integrations_sync".
So then i decide to just dis-integrate this MakeWebBetter app because its misleading and i can't identify the original source of my customers now.
Hence i've removed this integration.
After removing the integration, i then i tried to create a new order via my woocommerce (just to see if everything will go back to the timeline like how it should be whereby Hubspot could track the original source again).
We would like to inform you that the issue of original source data is updated by HubSpot only. It's not a MakWebBetter issue. So, please contact the HubSpot support team for assistance.
By the way, I have once again re-installed the integration for MakeWebBetter Hubspot+Woocommerce integration.
After installing this integration, i noticed that the Original Source data has been overwritten to "Integration / Integration_Sync".
This is very misleading because the Original Source supposed to be like Google / PPC or etc...
Now it is masked as "Integration / Integration_Sync", and im unable to identify the original source accurately anymore via the Hubspot timeline!
Here's an example (snapshot below) of how it looks like right now after installing the integration. The properties of the Original Source under the Contact lists and Deal lists have all been changed:
Also, for your information, the correct Original Source for this customer order, should be Google Search / Google Organic, see snapshot below extracted from my Google Analytics:
3 - Correct Original Source from Google Analytics:snapshot here
Kindly assist, is this a MakeWebBetter or Hubspot issue?
We are sad to hear that you are facing issues with the MakeWebBetter plugin. We would like to help you out. Please share with us the email ID on which our support team can connect with you.
Please be assured of the plugin features. It has been downloaded by many users and they are quite satisfied.
We would be happy to resolve your issues related to the plugin.