Eventbrite integration isn't working


Hi everyone, 


I'm working with a free Hubspot account trying to get it integrated with my Eventbrite account. I have been going through the first few steps of this set up guide and have been running into problems. 

I can click "Allow" to connect the two accounts but I am not getting redirected to the screen that I am supposed to. I am supposed to see this screen to be able to choose specific events and set up automatic syncing Screen Shot 2021-08-25 at 8.01.46 PM.png


But instead I get redirected to this screen without any option to turn on syncing

Screen Shot 2021-08-25 at 8.04.29 PM.png


I have checked that I am an admin/owner on Eventbrite account and I am using the same email across both Hubspot and Eventbrite. I also tried uninstalling the app and trying to reinstall the app on a different browser, I cleared my cache, and tried an incognito window. 

I'm not sure how I am supposed to be able to turn on the automatic event syncing in this integration, anyone have any ideas? 

1 Reply 1
Top Contributor | Diamond Partner

Hi @BGCDance ,

It seems like the pop-up window is meant to appear for you to log into their Eventbrite account but it is not showing. I would recommend you to try and check to see if you have any pop-up blockers on your browser and to disable them. Then, try again in an incognito window to see if that works for you.

Hope this helps!

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Thanks and Regards.